The 5dd8 takes its users' privacy seriously. This document clearly explains what data we collect, how we use it, who we share it with, and what your rights are under the General Data Protection Law (LGPD, Law No. 13.709/2018).
Before reading the full document, here are the core principles that guide how we handle your data
The 5dd8 handles all personal data in compliance with the General Data Protection Law (Lei nº 13.709/2018). Each piece of data collected has a defined legal basis — contract, legal obligation, or legitimate interest — and a specific purpose declared in this policy.
The 5dd8 never sells, rents, or shares your personal data with third parties for advertising or commercial purposes. Your information is used exclusively to operate the platform, meet legal obligations, and improve your experience.
All data travels through 5dd8 with SSL/TLS encryption. Financial information — such as Pix, credit card, and boleto data — is processed in certified environments, with no sensitive data stored on the platform's servers.
You have the right to access, correct, export, or request the deletion of your data at any time. The 5dd8 responds to all data subject requests within 15 business days, with no unnecessary red tape.
The 5dd8 collects only the data strictly necessary to provide the contracted services — Sports Betting, casino, deposits, and withdrawals. We do not request information beyond what the law requires or what is essential for your account to function.
Should any security incident occur that affects personal data, the 5dd8 will notify the ANPD (National Data Protection Authority) and affected users within the timeframes set out in the LGPD, with clear information about what occurred and the measures taken.
This Privacy Policy describes how the 5dd8 collects, processes, stores, and protects the personal data of its users. By creating an account or using any service on the platform, you confirm that you have read and understood this document.
This policy applies to all services provided by the 5dd8 — live Sports Betting on Brasileirão, Copa do Brasil, NBB, UFC, CBLOL and other sports; live casino; slots; crash games; progressive jackpot; deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago and TED; plus any other features made available on the platform.
This policy was drafted in compliance with the General Personal Data Protection Law (LGPD, Law No. 13,709/2018) and other applicable Brazilian data protection and privacy regulations.
The controller of the personal data processed under this Policy is the 5dd8, operator of the Sports Betting and online casino platform available at 5dd8.net.
For the purposes of the LGPD, the data controller is the legal entity responsible for decisions regarding the processing of personal data. The 5dd8 determines the purposes and means of processing the data collected on the platform.
The data protection officer (DPO — Data Protection Officer) of the 5dd8 can be reached by email at contato@5dd8.net with the subject line "LGPD – Data Subject Request". All requests are answered within the legal deadline of 15 business days.
The 5dd8 collects only the information necessary to provide the contracted services, meet legal obligations, and continuously improve the platform. Below is a breakdown of the data collected by category.
The 5dd8 does not collect sensitive data such as racial origin, religious belief, political opinion, health information, or sexual orientation. If you voluntarily share information of this nature when contacting us, it will be used solely to respond to your request and will not be retained beyond what is necessary.
The 5dd8 processes personal data based on the following purposes and legal grounds set out in the LGPD:
| Purpose | Legal Basis (LGPD) | Data Involved |
|---|---|---|
| Account creation and management | Performance of a contract (art. 7, V) | Name, CPF, email, date of birth |
| Bet and game processing | Performance of a contract (art. 7, V) | Betting history, balance, session data |
| Deposits and withdrawals via Pix, card, and TED | Performance of a contract (art. 7, V) | Financial data, Pix key, banking details |
| Identity verification (KYC) | Legal obligation (Art. 7, II) | CPF, identity documents, selfie |
| Fraud and money laundering prevention | Legal obligation (Art. 7, II) | IP address, behavior, financial history |
| User Support | Performance of a contract (art. 7, V) | Support history, account data |
| Responsible gaming and self-exclusion | Legal obligation and legitimate interest (Art. 7, II and IX) | Betting history, defined limits |
| Marketing communications (with consent) | Consent (art. 7, I) | Email, phone number, preferences |
| Platform improvement and personalization | Legitimate interest (Art. 7, IX) | Browsing data, usage behavior |
The 5dd8 may send communications about promotions, bonuses, and platform news via email or mobile notification — only if you have consented to this type of communication during registration or in your account settings. You can withdraw this consent at any time directly in the settings or by contacting support.
The 5dd8 does not sell personal data. Sharing occurs only in the situations described below, with partners who sign confidentiality agreements and process the data exclusively for the authorized purposes.
To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED, the 5dd8 shares financial data only with certified payment gateways. These partners are contractually required to use the data solely to process the specific transaction.
To provide slots, live casino, and crash games, the 5dd8 transmits session data (user identifier, amounts wagered, and results) to licensed game providers. This data is required for the games to function and for result auditing. Providers do not receive complete personal data such as name, CPF, or address.
The 5dd8 may share data with government, regulatory or judicial authorities when required by law, court order, financial crime investigation or anti-money laundering compliance. In such cases, disclosure is limited to the minimum necessary to fulfill the legal obligation.
To ensure the integrity of the platform, the 5dd8 may share aggregated or anonymized data with cybersecurity partners and auditors. Anonymized data cannot be used to identify individual users and is not subject to LGPD restrictions.
International transfers: certain technology and game providers used by the 5dd8 process data on servers located outside Brazil. In such cases, the 5dd8 requires that the level of protection be equivalent to that of the LGPD, through specific contractual clauses or recognized certifications.
The 5dd8 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with mandatory legal retention periods.
Once the applicable retention periods expire, data is securely deleted or anonymized. Data belonging to users who have requested permanent self-exclusion for responsible gambling purposes is retained for the minimum period required by law, but the account is blocked from use immediately.
The 5dd8 applies a set of technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure.
Account security is a shared responsibility. The 5dd8 recommends using a strong, unique password for your account, enabling 2FA, and never sharing your login credentials. If you suspect your account has been compromised, contact support immediately via live chat.
Incident notification: in the event of a security incident that may pose a significant risk or harm to data subjects, the 5dd8 will notify the ANPD and affected users within a reasonable timeframe, in accordance with art. 48 of the LGPD, with information about the nature of the incident and the corrective measures taken.
The LGPD grants you, as the data subject whose personal data is processed by the 5dd8, the following rights. You may exercise them at any time by contacting us at contato@5dd8.net.
Request a full copy of the personal data that the 5dd8 stores about you, including the purposes of processing and the partners with whom it was shared.
Request the correction of data that is inaccurate, incomplete, or out of date. Some data, such as your CPF, may require documentary verification before any changes are made.
Request the deletion of your personal data from the 5dd8. Note: data subject to mandatory legal retention (such as financial records for 10 years) cannot be deleted before the statutory deadline.
Request your data in a structured, machine-readable format (CSV or JSON) for portability to another controller, in accordance with ANPD regulations.
Withdraw consent given for optional processing — such as marketing communications — at any time, without affecting any processing already carried out on the basis of that consent.
Obtain information about the public and private entities with which the 5dd8 shared your data with, and about the option to withhold consent for certain types of processing and the consequences of doing so.
The 5dd8 will respond to all requests within the legal deadline of 15 business days. In cases requiring additional identity verification, this period may be extended with prior notice. If you are not satisfied with the response, you have the right to appeal to the ANPD (Autoridade Nacional de Proteção de Dados).
The 5dd8 uses cookies and similar technologies to ensure the platform operates correctly, improve the user experience, and analyze service performance. The categories of cookies used are listed below.
These are essential for the basic operation of the platform — keeping your session active, remembering your selected language, loading the betting slip, and processing deposits and withdrawals. These cookies cannot be disabled without affecting your use of the platform. Legal basis: performance of a contract.
These collect information about how users navigate the platform — which pages are visited most, load times, and any errors encountered. Data is aggregated and does not identify users individually. The 5dd8 uses this information to continuously improve the user experience. Legal basis: legitimate interest.
These remember user preferences such as odds display settings, favorite sports, and live game view type. They make repeated use of the platform more convenient by eliminating the need to reconfigure preferences on each visit. Legal basis: legitimate interest and consent.
Used to personalize communications and promotions based on your activity on the platform. Active only if you have given your consent. You may withdraw that consent at any time in your account settings or by contacting 5dd8.
You can configure your mobile or desktop browser to block or delete cookies. Disabling non-essential cookies may limit certain platform features, but will not prevent access to your account, bets, or withdrawals.
The platform 5dd8 is intended exclusively for users aged 18 and over. The 5dd8 does not knowingly collect personal data from minors. Registration requires a CPF, which is verified for age eligibility during the identity verification process.
If the 5dd8 identifies that data belonging to a minor has been collected, the account will be immediately closed, the data will be deleted, and the legal guardians will be notified. If you suspect that a minor has accessed the platform, please contact us via support or at contato@5dd8.net.
Parental controls: the 5dd8 recommends that parents and guardians use parental control tools on shared devices to prevent minors from accessing betting and gaming platforms. Learn more on our Responsible Gaming.
The 5dd8 may update this Privacy Policy periodically to reflect changes in legislation, the services offered, or data processing practices. Material changes will be communicated by email at least 15 days before taking effect, except where immediate implementation is required by law or for security reasons.
The date of the last update is always shown at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the updated Policy. If you do not agree with the changes, you may request account closure before the effective date.
Previous versions of this Policy are available upon request from the 5dd8 DPO. 5dd8 by email at contato@5dd8.net.
For any questions, requests, or complaints regarding the processing of your personal data by the 5dd8, reach us through the channels below:
The 5dd8 is committed to responding to all requests within 15 business days, as required by the LGPD. If you are not satisfied with the response, you may escalate your complaint to the ANPD (National Data Protection Authority), whose contact information is available at gov.br/anpd.
This Privacy Policy is governed by Brazilian law, in particular Law No. 13,709/2018 (LGPD). Any disputes arising from this Policy shall be submitted to the courts of the district of São Paulo, SP.
The 5dd8 processes your personal data in full compliance with the LGPD (Law No. 13.709/2018). No information is shared or sold without your authorization. You may exercise your rights of access, correction and deletion at any time by emailing contato@5dd8.net.
For more details on how to use the platform, please refer to our Terms and Conditions.
Your data protected, withdrawals via Pix in as little as 5 minutes, and 24-hour support in Portuguese. The 5dd8 was built for Brazilian bettors — Brasileirão, Copa do Brasil, NBB, UFC and live casino, all in BRL and with full security.
Data protected under the LGPD. Gambling permitted for users aged 18 and over only.